|
Personal
Computer Service Contract |
-
The Provider agrees to provide a service detailed to the Client as
listed in this contract
- for a period of one
year for a prepayment of $100.00 (one hundred dollars). Service
limited to
- Millinocket to Medway, ME
area.
|
|
The provided services are
limited to the following: |
- 1. Software Setup and
optimize computer (Max: 2 per household ). Computer must be a
working PC.
- 2. Install Explorer or
Firefox, choice of Client, and setup pre-existing ISP
account.
- Provide
basic
instruction on the use of the internet and electronic mail
services.
- 3. Provide basic use
instruction of Windows and relationship to the internet.
- 4. Provider will aid in
troubleshooting of problems and offer upgrade suggestions.
- Remove spyware and virus.
- 5. Questions and support
are limited to the following-
| Support |
Limits |
| a. on site (Client requested) |
- 6 hours per contract,
over 6 hours will require a
- new contract Allow 24
hours before appointment
- and send choice of 2
days
|
| b. off site
(Provider requested) |
unlimited,
counts toward 6 hours |
| c. phone calls
(email Provider daytime) |
6-9 pm only, call only when email is not
working |
| d.
e-mails |
maximum 150
per year | |
- Services not
provided:
- 1. Sales or warrantee of
computer equipment or parts.
- 2. Any software other than
classified as freeware. Operating systems are not included in this
contract.
- 3. Questions about other
people's computers, unless in the process of buying
- 4. Making websites or
homepages, no software training will be provided.
- 5. Repairs of computer or
ordering parts related to repairs, I may help in installing
parts.
- 6. Training or support of
any software other than Explorer, Firefox, or the windows
section
- relating to
the internet.
- 7. Internet Service
Provider accounts and fees are not included.
- 8. Install, connect or program GPS, TV/audio, vehicle,
security, tablets, or devices other than
- desktop, laptop, printer, keyboard, mouse, monitor. Camera and
scanners are function testing
- only. Routers are limited to desktop/laptop and not tablets,
tv, or other devices.
- 9. No support or training on specific sites or games,
problems related to Facebook or on just some
- sites are
not a service issue, so will not be included.
- This contract may be terminated
by either side on a pro-rated basis during the first three
months,
- after no refunds will be
made. Contracts should be renewed at the end of the contract year
or
- within 30 days of the expiration
date, contracts not renewed (terminated) will not be
restarted
- at a later date.
|
Provider: Clifford Birt 32 Middle
St Millinocket, ME 04462 (6pm to 9pm only and only when email fails,
723-5979) |
| Name: ____________________________________
|
Date : _____________ |
| Address: __________________________________
|
E-Mail:
_____________________ |