|
Personal
Computer Service Contract |
- The
Provider agrees to provide a service detailed to the Client as listed
in this contract
- for a period of one year for a prepayment of $100.00 (one hundred dollars). Service limited to
-
Millinocket to Medway, ME
area.
|
|
The provided services are limited
to the following: |
- 1. Software Setup and optimize
computer (Max: 2 per household ). Computer must be
a working PC.
- 2. Install Explorer or
Firefox, choice of Client and setup pre-existing ISP account.
- Provide
instruction on the use of the internet and electronic mail
services.
- 3. Provide basic use
instruction of Windows and relationship to the internet.
- 4. Provider will aid in
troubleshooting of problems and offer upgrade suggestions. Remove spy
ware and virus.
- 5. Questions
and support are limited to the following-
|
Support |
Limits |
| a. on site (Client
requested) |
- 6 hours per
contract, over 6 hours will require a
- new contract Allow 24 hours before
appointment
- and send choice of 2 days
|
|
b. off site (Provider
requested) |
unlimited,
counts toward 6 hours |
|
c. phone calls (email
Provider daytime) |
6-9
pm only, call when
emails are not working |
|
d. e-mails |
maximum
150 per year |
|
- Services
not provided:
- 1. Sales or warrantee of computer equipment or parts.
- 2. Any software other than
classified as freeware. Operating systems are not
included in this contract.
- 3. Questions about other
people's computers, unless in the process of buying
- 4. Making websites or
homepages, no software training will be provided.
- 5. Repairs of computer or
ordering parts related to repairs, I may help in installing parts.
- 6. Training or support of
any software other than Explorer, Firefox, or the windows section
-
relating to the
internet. No support for graphic programs or scanners/cameras.
-
No
music down loaders or software. Scanners/cameras/OCR are limited to function of
unit,
-
no
software or aid will be provided.
- 7. Internet Service
Provider accounts and fees are not included.
- This contract may be terminated
by either side on a pro-rated basis during the first three
months,
- after no refunds will be
made. Contracts should be renewed at the end of the contract year
or
- within 30 days of the expiration
date, contracts not renewed (terminated) will not be
restarted
- at a later date.
|
| Provider: Clifford Birt 32 Middle St Millinocket,
ME 04462 (6pm to 9pm only and only when email fails, 723-5979) |
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Name:
____________________________________
|
Date : _____________ |
|
Address:
__________________________________
|
E-Mail: _____________________ |